P: +64-9-5720160 | NZ Toll Free: 0800-789-321|helpdesk@onlineit.co.nz



Online IT Helpdesk Ticket Request

Type of Issue


Action Step(s)

Normal Issue
Most day to day IT issues, requireing support over the next day or so

Urgent Issue
Affects some part of your business operation and requries urgent same day attention

Critical Issue
Affects your entire business operation, system is down or unavailable, please lodge a ticket AND call our helpdesk on 080-789-321 (+64-9-5720160)

Our Services are provided during normal New Zealand Business HoursAfter hours support is by proir arrangement and may incur additional charges