We know you have similar challenges to your larger enterprise-sized counterparts but limited, if any, in-house IT resource. So, we’ve developed a similar offer to what the bigger companies get, but in a more flexible, value-oriented format.
The value you’ll derive from engaging us to manage your ICT requirements is as follows:
Peace-of-mind business continuity
Improved reliability = increased system availability/uptime. Never lose a customer or sale because your frontline staff couldn’t access your business data.
Scalability and flexibility of Total Integrated Management services
Match business revenue with changing business needs and growth to ensure you’re only paying for what you need, when you need it. A customised T.I.M package gives you the flexibility to scale services up or down.
Proactive network management
By spreading hardware and server processing capacity, we can maximise uptime and minimise downtime. We can utilise server virtualisation technology, to proactively manage scheduled system downtime and maintenance. Your business can derive hardware and ‘green computing’ energy cost savings by optimising the server environment.
Straight answers, straight away
We’re local so you’ve got the dependability of remote support when you want quick answers. This reduces costs and eliminates the frustration of ‘lost in translation’ offshore help or navigating self-help telephone systems. We won’t waste your time escalating issues to 2nd and 3rd level technical support. The person who designed your systems and services, is the one you’ll speak to directly.